Who can get a kit?

Professionals qualified to get a free kit include:


  • Audiologists
  • Doctors (with a hearing-related speciality)
  • Primary Physician
  • General Practice Physician
  • Ear Nose Throat (ENT) Doctor
  • Geriatric Practice
  • Hearing Related Professionals
  • Hearing Instrument Specialists 
  • Veteran Service Officers (VSO)
  • Aging Transition Coordinators
  • Community Care Coordinators


Why isn't there a cost for the program?

Captioned Telephone is supported and paid for by the FCC, offering access to the nation's phone system to people with hearing loss.


Is there a cost to my patients?

No. When you certify their hearing loss on a brief form, your patients receive the phone and the service for free.


What's included in the kit? 

You can customize the kit for your needs. Options include a free demo phone for your office, collateral, including brochures, and a quick reference card, and a window cling which makes it easy to let patients know you're an authorized Sprint CapTel provider.


I don't have counter space for all the kit parts. Do I get everything? 

Nope. You choose what you need for your office.


You mentioned an "installation." What do I need?

Once you sign up, a local Sprint CapTel rep will contact you to set up a time to deliver your kit. He or she will bring your customized kit, set up your phone if you selected one, and answer any questions from you and your staff. The entire appointment typically takes 30 minutes at the most. 


Have more questions? Call us. 877-805-5845

Click the button to get your Sprint CapTel Audiologist/Hearing Health Professional Kit. 

Sprint CapTel Audiologist Program FAQs

Individuals with hearing loss must complete & submit a Third Party Certification of Eligibility signed by hearing health professional to be eligible for free Internet-based CapTel phone. Although CapTel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 svc. By using CapTel for emergency calling you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency svc. through CapTel whether caused by the negligence of Sprint or otherwise. Free CapTel Phone Offer: See sprintcaptel.com for details. CapTel Captioning Svc. funded through FCC provisions. CapTel callers are responsible for their own long distance call charges. CapTel is intended for use by people with hearing loss. Sprint reserves the right to modify, extend or cancel offers at any time. See sprintcaptel.com for details. Guarantee: 90-Day refund or exchange through manufacturer. The item must be in the original carton & in “like new” condition to receive a refund. See sprintcaptel.com for details.


Other Terms: Offer/coverage not avail. everywhere or for all devices/networks. Restrictions apply. © 2018 Sprint. Sprint and its logo are the trademark of Sprint. CapTel is a registered trademark of Ultratec, Inc.



(877) 805-5845